Monthly Archives: February 2008

QoS On My Mind …

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QoS has been on my mind lately.
Why?
I suppose there are a number of reasons.
We’re in the process of re-architecting our data network at York. We’re starting off by adding redundancy in various ways, and anticipate the need to address QoS in preparing for our future deployment of a VoIP service.
Of course, that doesn’t mean we don’t already have VoIP or VoIP-like protocols already present on our existing undifferentiated network. In addition to Skype, there are groups that have already embraced videoconferencing solutions that make use of protocols like RTP. And given that there’s already a Top 50 list of Open Source VoIP applications to choose from, I’m sure these aren’t the only examples of VoIP-like applications on our network. 
At the moment, I have more questions about QoS than answers. 
For example:
  • If we introduce protocol-based QoS, won’t this provide any application using the protocol access to a differentiated QoS? I sense that QoS can be applied in a very granular fashion, but do I really want to turn my entire team of network specialists into QoS specialists? (From an operational perspective, I know I can’t afford to!)
  • When is the right time to introduce QoS? Users are clamoring for QoS ASAP, as it’s often perceived as a panacea – a panacea that often masks the root cause of what really ails them … From a routing and switching perspective, do we wait for tangible signs of congestion, before implementing QoS? I certainly have the impression that others managing Campus as well as regional networks plan to do this. 
  • And what about standards? QoS isn’t baked into IPv4, but there are some implementations that promote interoperability between vendors. Should MPLS, used frequently in service providers’ networks, be employed as a vehicle for QoS in the Campus network context? 
  • QoS presupposes that use is to be made of an existing network. Completely segmenting networks, i.e., dedicating a network to a VoIP deployment, is also an option. An option that has the potential to bypass the need for QoS. 
I know that as I dig deeper into the collective brain trust answers, and more questions, will emerge. 
And even though there are a number of successful deployments of VoIP that can be pointed to, there still seems to be a need to have a deeper discussion on QoS – starting from a strategic level. 
As I reflect more and more on QoS I’m thinking that a suitably targeted BoF, at CANHEIT 2008 for example, might provide a fertile setting for an honest discussion.     

Book Review: Google Web Toolkit

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Automagically convert Java to JavaScript. 

Thus begins the seemingly curious proposition of the Google Web Toolkit (GWT). 
Of course, it’s about a lot more than that. 
For one thing, GWT addresses a key gap in the rapid delivery of the Asynchronous JavaScript and XML (AJAX) based applications that are driving eyeballs and mindshare to Google’s Web site.
By the time you’ve read Prabhakar Chaganti’s book on the GWT, you’ll be significantly wiser on at least two fronts. You’ll know that:
  1. There’s a broad-and-deep software engineering ecosystem around the GWT that is fueling progress and delivering highly significant results. 
  2. Chaganti is an excellent guide with the ability to negotiate this ecosystem and drive you towards tangible outcomes.

Using a task-oriented approach, the book proceeds as follows:

  • Chapter 1 rapidly places the GWT in context, and gets you started by downloading, installing and working with the samples provided. Available for Apple Mac OS X, Linux and Microsoft Windows, the GWT only requires the Java SDK as an installation prerequisite. The GWT is made available via the Apache Open Source license; this allows for the development of commercial and Open Source applications. 
  • With the Java SDK, the GWT and the Eclipse IDE, the developer has a well-integrated and powerful platform on which to develop applications. After illustrating the development of the obligatory “Hello World!” application at the outset of Chapter 2, attention shifts rapidly to use of Eclipse. Google’s Web-wired DNA is evident in everything they do, and the GWT is no exception. The GWT leverages the Java SDK and Eclipse to the fullest, while closing the gaps in developing AJAX-based applications in a very organized way. By the end of this Chapter, the reader knows how to develop a simple application with both client and server-side components and execute the same in both hosted (i.e., non-deployed) and Web hosted (i.e., executing within a Web-hosted Tomcat servlet container). Made explicit in this latter deployment is GWT’s ability to support a variety of Web browsers – i.e., Apple Safari, Microsoft Internet Explorer, Mozilla Firefox and Opera.
  • The creation of services is the focus of Chapter 3. To quote from this Chapter, and in the GWT context, service “… refers to the code that the client invokes on the server side in order to access the functionality provided by the server.” The author is quick to point out that this is a separate and distinct notion from that used in the context of Web services. True to its billing, this Chapter works the reader through the creation of a service definition interface (a client/server contract that defines the service’s functionality and establishes rules of usage) and service implementation. Particularly important in this Chapter is the creation of an asynchronous service definition interface, as this facilitates remote calls in the background to the server, and capitalizes on the AJAX support in the GWT. With definition and implementation taken care of, the remainder of the chapter focuses on use (i.e., consumption of the service by a client). Conceptual illustrations compliment screenshots to effectively convey this content. 
  • Whereas the previous chapter delivered a prime number service, Chapter 4 introduces no less than six services that really showcase the capabilities of this application paradigm. With ample explanation and illustration live searches, password strength checks, auto form fills, sorting tables, dynamically generated lists and Flickr-style editable labels are each considered. Not only does one recognize these as design patterns that are already in everyday use (e.g., Flickr, Google Docs, Maps and Search, etc.), one also realizes their potential for re-use in one’s own projects. 
  • Chapter 5 introduces five interfaces that are more complex than those presented in the previous chapter. These interfaces are pageable tables, editable tree nodes, log spy (the GWT spin on the UNIX tail utility), sticky notes and jigsaw puzzle. To reiterate, one recognizes these as design patterns already in everyday use, and the potential for re-usability.
  • Browser effects are the subject of Chapter 6. Here the author introduces the JavaScript Native Interface (JSNI) as a vehicle that allows JavaScript libraries (e.g., Moo.Fx and Rico) to be accessed directly from Java classes. A wrapper-based approach, independent of JSNI, is also introduced to leverage the Script.aculo.us effects. Although compelling effects can be achieved, cautionary words are included in this Chapter, as the impact may be diminished by browser-level incompatibilities.
  • By the end of Chapter 7, impressive calendar and weather widgets have been created, and readied for re-use. 
  • In Chapter 8, JUnit is introduced in the context of unit testing. Standalone tests plus test suites are given consideration; this includes tests involving asynchronous services.  
  • Although this is only the second book I’ve ever seen from Packt Publishing (the first I’ve reviewed elsewhere), I’ve become accustomed to expecting bonus content towards the end of the book. Chapter 9, which addresses internationalization and XML support, falls into this bonus category. Of course, it’s no surprise that Google expertise on internationalizations ranks high, and this is evident in GWT support for the same. The author provides an hors d’oeuvre of the possibilities. XML support is of particular personal interest, so I was delighted by the degree of support for creating and parsing XML documents. I share the author’s sentiments with respect to XML support wholeheartedly: I too hope that future releases of the GWT will provide broader and deeper support for XML.  
  • In the final chapter (Chapter 10), attention is given to increasingly automated methods for deploying GWT-based applications. Starting with a manual deployment in Tomcat, then an automated deployment with Ant, and finally an Ant-based deployment from within Eclipse. 
  • A single appendix details how to access and execute the examples provided throughout the book.
With the possible exception of a concluding chapter, page, paragraph or even sentence(!), to provide some sense of closure to the book, I am at a loss to report any omissions, oversights or errors of any consequence. And although it will have to wait for a follow-on contribution of some kind, additional discussion might be given to topics such as Google Gears or even Google Android.
Even though the book I reviewed was a complimentary copy provided by the publisher, I would happily pay for my own copy, and heartily recommend this book to others having interests in the GWT. 
By the way, Packt has an articulated scheme when it comes to Open Source projects:

Packt Open Source Project Royalty Scheme Packt believes in Open Source. When we sell a book written on an Open Source project, we pay a royalty directly to that project. As a result of purchasing one of our Open Source books, Packt will have given some of the money received to the Open Source project.In the long term, we see ourselves and yourselves, as customers and readers of our books, as part of the Open Source ecosystem, providing sustainable revenue for the projects we publish on. Our aim at Packt is to establish publishing royalties as an essential part of the service and support business model that sustains Open Source. 

I cannot suggest that Packt is unique in this approach. Regardless, their approach is certainly welcome.

Injury Time: Remembrance of Things Just Passed …

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What happened?

I strained my lower back. Badly. It was the result of two careless acts: 
  1. Lifting a heavy prop awkwardly at our annual Mardi Gras event. I felt a twinge of pain, and suspect that this predisposed my back towards injury.
  2. Attempting to leave a leg-press machine before completely releasing the 220 lbs of weight that I, back included, was still supporting. 
The pivotal incident (involving the leg-press machine) happened last Wednesday at the University’s athletic complex. Of course, I finished my hamstring curls and rowed for 20 minutes before calling it a day. Doh! 
And yes, I knew then that I was in deep trouble. 
Contrary to my spouse’s advice, I hauled my sorry self off to the University the next day, because I had things that must be done. Doh! With a notable, curvaceous list (upwards to the left), and walking speed 10-20% my normal, I can honestly state that I got a deeper appreciation of what it means to be differently abled. People rushing past me, icy walkways, plus doors stiff to open, were all-of-a-sudden on my radar. 
I barely made it through that Thursday.
I started my formal convalescence (aka. sensible acknowledgement of my predicament) on Friday morning. 

What did I do?
I convalesced. At this point, I had no choice! I took muscle relaxant and installed myself upon a heating pad. Save for attending to primal bodily functions, and attempting to do a few exercises I learned in physio that last time I strained my lower back, I remained in a sub-horizontal state through the entire weekend. I had to pass on a friend’s birthday party and a ski day 😦  
But, I:

I fretted. About work – not being there, work piling up, etc. And about my exercise routine – that picked me up, and then knocked me down! I communed with my family – when they weren’t making up for my shortfalls – and with our pets (three cats and an obnoxiously vocal husky).


What did I learn?
How good people are to me. From walking the dog to driving Miss Daisy (our teenage princess to/from dance/work/friends/etc.) to countless other things I normally do, my family filled the gaps and still had some energy left over for me in my supine state. When I did hobble into the office, I received all kinds of moral and physical support from my co-workers.
In addition to valuing my health, which I’ve been consistently better at for about the past seven months, I need to be careful – especially during acts of weekend heroism (aka. attempts at being handy) and/or exercise (technique and form do matter – ouch!).
I need to allocate more time for reading. All kinds of reading. Because I really don’t watch TV, except for NFL football, there’s nothing I can do there. Reducing the amount of time I spend handling email is about the only place I believe I can claw back from. In the 4-Hour Work Week, Timothy Ferriss presents some provocative suggestions on this front; I’d better re-read that! 
The BlackBerry is a wonderfully powerful platform that suits me when I am highly mobile, but also when I’m highly immobile – like flat on my back, literally! It’s also the only device my back can actually handle me moving around with at the moment – my laptop in an over-the-shoulder case is a non-starter for me in my current condition.

Why did I share this?
So that I have something to refer back to (sorry), when I’m getting careless!  

BlackBerry Rules the Back Office – For Now …

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I’ve had a BlackBerry 8830 for a few months now. And I must admit, I’m getting over my iPhone envy. (iPhone’s still aren’t officially available in Canada!) The 8830 has the tactile keypad I’ve grown to love, a (two-dimensional) trackball in place of a (one-dimensional) thumbwheel, GPS-based mapping, etc. This means that built-in WiFi is about the only capability for which I find myself wanting.

But enough about the client-side device (CSD).
So much of the value delivered to the CSD is because of what’s in the back office – behind the scenes, as it were.
In writing a book review on BlackBerry Enterprise Server (BES) installation and administration, I was reminded of this aspect on the ongoing BlackBerry vs. iPhone battle.
What’s in the BlackBerry back office?
Allow me to itemize:
  • Integration – The BES integrates the CSD with the enterprise messaging platform (e.g., Microsoft Exchange, IBM Lotus Notes, etc.) and the rest of RIM’s BlackBerry universe. In addition to email and calendaring, this has the potential to include instant messaging (e.g., MSN, IBM Lotus Sametime, etc.) and more.
  • Security – Because the BES provides a single locus of control (the BlackBerry domain), it can and has been leveraged extensively to deliver an industry leading environment for end-to-end security. Encryption, authentication, plus six levels for administrative roles, are all present.
  • Policies  – To quote from my review:

The BES ships with over 200 policies that can be applied variously to users, groups and devices … The ability to administer users, groups and devices with respect to policies (including software), from a single point of control (i.e., the BES server), speaks volumes to the appeal and value that this offering can deliver to corporate enterprise environments. 

  • Provisioning – The BES facilitates provisioning of users, groups, devices as well as associated software. Software can even be bundled and targeted to specific CSDs.
The back office supporting the iPhone has a long, long way to go to catch up with all of this – if that’s even a plan that Apple has.
In fact, a far greater threat to the back-office portion of RIM’s BlackBerry universe is the ecosystem developing around Google Android.

Book Review: BlackBerry Enterprise Server for Microsoft Exchange

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Packt Publishing claims its

… unique business model allows [them] to bring [us] more focused information, giving [us] more of what [we] need to know, and less of what [we] don’t.  

If Desai & Renfroe’s BlackBerry Enterprise Server for Microsoft Exchange: Installation and Administration is any indication, Packt actually lives up to its claim. In just 172 pages, Desai & Renfroe achieve an enviable balance between being concise and being comprehensive. This statement applies as much to what the authors have written, as to their choice of what to illustrate. Specifically:

  • Chapter 1 places the BlackBerry Enterprise Server (BES) in the broader context of Research In Motion’s (RIM) BlackBerry universe. In addition to itemizing relevant components, an introduction to the BlackBerry’s push model, security and Internet connectivity is provided. 
  • Though brief, Chapter 2 runs deep in addressing BES architecture and implementation planning. For example, we learn that the BES employs a modular architecture comprising over a dozen components. After succinctly enumerating the components and their function, BES requirements and prerequisites are identified. In addition to hardware and software requirements, recommendations are made with respect to networking your BES (e.g., firewall and/or proxy considerations) and providing it with a database. Easy to gloss over on first read are thoughtful recommendations on sizing the BES (including pointers to resources from RIM) and the database for the anticipated user load. 
  • Before BES components can be installed and enabled, the messaging environment and database server need to be configured. This is the subject of Chapter 3. Both local and remote database instances receive attention. Because each step is well illustrated, the book delivers on its intended purpose of serving as a solution guide.
  • The installation of the BES is a multistep process enabled via a wizard. As in the previous chapter, in Chapter 4 the authors guide the reader through this process making appropriate use of illustrations. They interject appropriate commentary, and are clear on out-of-scope topics. The early emphasis on delineating BES architecture (Chapter 1) is realized as the authors transition the reader through the BES installation. 
  • Of course, installing the BES is just the beginning, and therefore the next few chapters focus on the additional tasks required to operationally deliver this service to its users. After introducing the six permissible levels of administrative role on the BES, attention shifts in Chapter 5 to the matter of provisioning users, groups and devices. And with respect to devices, wireline and wireless options for provisioning are given consideration. 
  • The BES ships with over 200 policies that can be applied variously to users, groups and devices. Also covered in Chapter 6 is the topic of provisioning software from RIM and third parties. Of particular value is the authors’ example of a software bundle targeted to a particular BlackBerry model. The ability to administer users, groups and devices with respect to policies (including software), from a single point of control (i.e., the BES server), speaks volumes to the appeal and value that this offering can deliver to corporate enterprise environments. This Chapter’s treatment of policies and software provisioning serves as an excellent introduction to topics BES administrators will return to repeatedly, and likely with increasing degrees of sophistication. 
  • Unlike many of the other chapters, Chapter 7 provides only an overview of multitiered administration – i.e., properties and tasks relating to users, groups, (BlackBerry) domains and servers. This enumeration of possibilities, presented in context, works effectively. 
  • A deeper discussion on security is the focus of the first part of the final chapter (Chapter 8). Encryption and authorization, both of which receive detailed consideration, amplify the value of the BES and its context in the overall BlackBerry universe for corporate enterprises. An unanticipated treatment of disaster recovery closes Chapter 8. In sufficient detail to enable a solution, the authors discuss in turn the measures needed to ensure that both the server (the BES) and its data (housed by the BES’s local or remote database) are readied for a disaster situation. 

 

Although Desai and Renfroe’s BES book unapologetically targets the Microsoft Exchange environment, its value is not limited here. Those working in other environments, and those interested in learning more about BES’s place in the BlackBerry universe, will almost certainly derive value from this book. Because the book is clear and concise, yet surprisingly complete and well-organized, it is likely to be well-thumbed by BES administrators of varying expertise.  

With the possible exception of a concluding chapter, page, paragraph or even sentence(!), to provide some sense of closure to the book, I am at a loss to report any omissions, oversights or errors. And although they might be better suited for a follow-on contribution of some kind, additional discussion might be given to topics such as performance and scalability (e.g., of local versus remote databases), the mapping of BlackBerry domains to organizational units, and/or improved degrees of DR.

Even though the book I reviewed was a complimentary copy provided by the publisher, I would happily pay for my own copy, and heartily recommend this book to others having interest in BES installation and administration. 

Net@EDU 2008: Key Takeaways

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Earlier this week, I participated in the Net@EDU Annual Meeting 2008: The Next 10 Years.   For me, the key takeaways are:

  • The Internet can be improved. IP, its transport protocols (RTP, SIP, TCP and UDP), and especially HTTP, are stifling innovation at the edges – everything (device-oriented) on IP and everything (application-oriented) on the Web. There are a number of initiatives that seek to improve the situation. One of these, with tangible outcomes, is the Stanford Clean Slate Internet Design Program.
  • Researchers and IT organizations need to be reunited. In the 1970s and 1980s, these demographics worked closely together and delivered a number of significant outcomes. Beyond the 1990s, these group remain separate and distinct. This separation has not benefited either group. As the manager of a team focused on operation of a campus network who still manages to conduct a modest amount of research, this takeaway resonates particularly strongly with me. 
  • DNSSEC is worth investigating now. DNS is a mission-critical service. It is often, however, an orphaned service in many IT organizations. DNSSEC is comprised of four standards that extend the original concept in security-savvy ways – e.g., they will harden your DNS infrastructure against DNS-targeted attacks. Although production implementation remains a future, the time is now to get involved.
  • The US is lagging behind in the case of broadband. An EDUCAUSE blueprint details the current situation, and offers a prescription for rectifying it. As a Canadian, it is noteworthy that Canada’s progress in this area is exceptional, even though it is regarded as a much-more rural nation than the US. The key to the Canadian success, and a key component of the blueprint’s prescription, is the funding model that shares costs evenly between two levels of government (federal and provincial) as well as the network builder/owner. 
  • Provisioning communications infrastructures for emergency situations is a sobering task. Virginia Tech experienced 100-3000% increases emergency-communications-panel-netedu-021008_2004.png in the demands on their communications infrastructure as a consequence of their April 16, 2007 event. Such stress factors are exceedingly difficult to estimate and account for. In some cases, responding in real time allowed for adequate provisioning through a tremendous amount of collaboration. Mass notification remains a challenge. 
  • Today’s and tomorrow’s students are different from yesterday’s. Although this may sound obvious, the details are interesting. Ultimately, this difference derives from the fact that today’s and tomorrow’s students have more intimately integrated technology into their lives from a very young age.
  • Cyberinfrastructure remains a focus. EDUCAUSE has a Campus Cyberinfrastructure Working Group. Some of their deliverables are soon to include a CI digest, plus contributions from their Framing and Information Management Focus Groups. In addition to the working-group session, Don Middleton of NCAR discussed the role of CI in the atmospheric sciences. I was particularly pleased that Middleton made a point of showcasing semantic aspects of virtual observatories such as the Virtual Solar-Terrestrial Observatory (VSTO).
  • The Tempe Mission Palms Hotel is an outstanding venue for a conference. Net@EDU has themed its annual meetings around this hotel, Tempe, Arizona and the month of February. This strategic choice is delivered in spades by the venue. From individual rooms to conference food and logistics to the mini gym and pool, The Tempe Mission Palms Hotel delivers. 

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    Jott Announces Local Numbers for Canada!

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    The following message just arrived in my inbox:

    From: “Jott Networks”
    Date: February 13, 2008 1:39:32 PM GMT-05:00
    To: ian DOT lumb AT gmail DOT com
    Subject: Canadian Local Numbers Announced
    Reply-To: feedback AT jott DOT comHi everyone,

    We are happy to announce that Canadian local numbers are finally here!

    As most of you know, we have had a Toronto Jott number (647-724-5814) for some time and have been working on acquiring more local numbers across Canada.

    Still confused as to why we are not releasing a toll free number? Jott requires caller ID to know who is sending a Jott to what contact information. In an effort to protect your privacy, most Canadian mobile providers have blocked caller ID information from being passed to toll free numbers. This leaves the alternative of using local access numbers across the country, so that everyone can send Jott messages without having to pay long distance fees.

    Below is the list of available Jott numbers in Canada. Find the number in your area code and program it to your speed dial today!

    AURORA : +12898020110
    CALGARY : +14037751288
    EDMONTON : +17806287799
    HALIFAX : +19024828120
    HAMILTON : +19054819060
    KITCHENER : +15199572711
    LONDON : +15194898968
    MARKHAM : +12898000110
    MONTREAL : +15146670329
    OTTAWA : +16136861502
    QUEBEC CITY : +14189072209
    SAINT JOHNS : +17097570047
    SHERBROOKE : +18193401636
    TORONTO : +16477245365
    TORONTO : +14168001067
    VANCOUVER : +17787868229
    VANCOUVER : +16044841347
    VICTORIA : +12509847093
    WINDSOR : +15198000031
    WINNIPEG : +12042728154

    Brought to you by Jott.com – 1-866-JOTT-123
    300 East Pike Street, Suite 200
    Seattle, WA 98122
    Click here to stop receiving emails like this.

    This is excellent news!

    And just in case this is your first visit to my blog, you can read other Jott-related posts here.